We all hate having those difficult conversations. Many people will at all cost avoid having an uncomfortable and uneasy conversation. I have always thought of myself as someone who liked confrontation and calling people out but after getting half way through this book I realize that my approach is all wrong.
With my new position at work, part of my job is to hold people accountable for their actions and have crucial conversations on a daily basis. I have these conversations with the people on my team and also with my co-workers that I sit five feet away from.
This book is assisting me in these awkward conversations in the work place AND at home.
Recent Comments